Zone 1
Rotorua urban area and selected nearby locations.
Rotorua and surrounding districts
Appliance Repair Service Area
Short Circuit provides mobile appliance repairs across three service zones. Your zone determines the call-out charge for travel, inspection, fault diagnosis and a repair quotation.
Find your location below. If your address sits near a boundary or is not listed, contact us and we’ll confirm whether we can attend.
At a glance
How Our Service Zones Work
The zones reflect the travel required to reach different parts of Rotorua and the surrounding districts. The repair process is the same regardless of zone.
Zone 2
Extended coverage around the lakes and western districts.
Zone 3
Outer coverage south of Rotorua and towards Reporoa.
Coverage and call-out charges
Find Your Service Zone
Check the locations listed under each zone. Charges shown below apply to the call-out and initial diagnosis; replacement parts and additional repair labour are quoted separately.
Zone 1 – Rotorua Urban Special
$85
Rotorua urban pricing
Call-out includes
- Travel to your location
- Appliance inspection
- Fault diagnosis
- Repair quotation
Locations
- Rotorua urban area
- Ngongotahā
- Hamurana
- Mourea
- Rotorua Airport area
- Lake Ōkareka
- Secret Spot Hot Tubs area
Zone 2 – Extended Service Area
$110
Call-out includes
- Travel to your location
- Appliance inspection
- Fault diagnosis
- Repair quotation
Locations
- Ōkere Falls
- Lake Rotoiti
- Lake Ōkataina
- Mamaku
- Ngongotahā Valley
Zone 3 – Outer Service Area
$129
Call-out includes
- Travel to your location
- Appliance inspection
- Fault diagnosis
- Repair quotation
Locations
- Horohoro
- Ngakuru
- Waikite Valley
- Waimangu
- Waiotapu
- Reporoa
Not sure where you fit?
Addresses Near a Zone Boundary
Locality names do not always line up neatly with travel routes. If your address is between listed areas, outside a township, or absent from the lists above, send us the street address before booking.
We’ll confirm whether the address is within the service area and which call-out charge applies.
Services across our zones
What We Can Help With
Service availability still depends on the appliance, fault and parts availability. Send the model information with your request so we can review it.
Found your zone?
Request an Appliance Repair
Send us your address, appliance type, brand, model and fault details. We’ll review the request and contact you about the next step.